If you are experiencing a problem with your Magnatrol solenoid valve please review the pages in this file to assist us in solving the problem.
We have found that using these pages greatly expedites the resolution of problems for three reasons:
We look forward to helping you solve your problem and have taken this approach to do it in the most efficient manner for both Magnatrol and our customers.
Valve Construction Features / Easy In-Line Service showing a typical valve component breakdown can be viewed on "3020-CONSTRUCTION" of catalog 3020. Specific Valve drawings and General Installation Instructions can be requested from the factory. Please supply complete Valve Type Number and Serial Number found on the valve nameplate.
If you need to return a valve to the factory for evaluation / service / repair / credit, print and fill in the "Return Authorization Form" and return it with the valve. A tracking number will be issued AFTER it is received at the factory.
Solenoid Valve Troubleshooting Guide
Possible Causes of Solenoid Coil Burnout
Report of Solenoid Valve Problem (PDF/Fax Form)
Report of Solenoid Valve Problem (Web Form)
Solenoid Valve Repair Guide
Bulletin 3020-CONSTRUCTION: Construction Features / Easy In-Line Service
Return Authorization Form